Throughout his career in collegiate athletics, Frank has supported development of student-athletes and enhancement of compliance at the conference and national levels.
While at the Conference USA, he directed the day-to-day operations of their athletics compliance program and served as the primary administrator to the campus directors of NCAA athletic compliance. He also supported the C-USA Student-Athlete Affairs and Life Skills administrators and was the primary sport administrator for men’s tennis. In addition, Arredondo represented the Conference in the NCAA governance structure with an appointment to the Division I Amateurism Fact Finding, Division I Initial Eligibility International Waiver Committee and the NCAA Eligibility Center Advisory Committee. Arredondo played a key role in C-USA student-athlete development including being selected to represent the Conference as a facilitator for the NCAA Leadership Forum, the Career in Sports Forum, and the National Football League (NFL) and NCAA Athletic Professionals Workshop. Arredondo served as a liaison to the C-USA Student-Athlete Health and Safety subcommittee and was selected as a participant in the NCAA Leadership Institute for 2013-14.
Prior to joining C-USA, Arredondo spent over five years at the NCAA as an Academic and Membership Affairs representative responsible for providing the NCAA membership rules interpretations; serving as a lead in processing legislative relief and progress-toward degree waivers, presenting on various NCAA rule updates and programs; and facilitating the Division I athletics certification program in the areas of gender equity, diversity, student-athlete welfare, fiscal integrity, governance and rules compliance.
Arredondo is a native of Bryan, TX and is a 2003 graduate of Texas A&M University with a bachelor’s degree in English. He earned his Juris Doctorate degree from South Texas College of Law in 2006. Frank and his wife Kristi have two sons, Ethan and Carter.
Walter Brock brings over ten years of higher education and sports business experience to Forward Progress. He has spent the past three years working at the University of California, Berkeley and currently serves as the Associate Director for Leadership Gifts in Los Angeles. In this role, he helps shape Berkeley’s vision of raising philanthropic support for scholarships, endowments and capital projects in Southern California. During his time in Berkeley, Brock also served as a Director of Major Gifts and an account executive for premium seating for Cal Athletics.
Prior to his time at Berkeley, Brock worked in a business development role for the Oakland Raiders, where he created unique game day experience platforms for fans, businesses and non-profit organizations during the 2012 and 2013 seasons. As a member of the Conference USA staff from 2008 to 2012, he served as the Director of Sports Services, where he was responsible for overseeing the regular season management and championship operations for select sports. He also served as liaison to the Conference’s Student-Athlete Advisory Committee (SAAC).
Brock received his break into athletics administration when he received a post-graduate internship at the National Collegiate Athletic Association (NCAA) in Indianapolis, IN. He was an Academic and Membership Affairs representative responsible for NCAA rules interpretations and processing legislative relief and progress-toward degree waivers. Brock also assisted with facilitating student-athlete development content for NCAA Leadership Conferences and aided in the management of the NCAA Final Four Hoop City zone.
Brock received a Bachelor’s degree in Kinesiology at St. Mary’s College of California, and received a Master’s in Human Sport Performance from California State University, Sacramento. Brock was a four-year letter winner football student-athlete at both institutions. He currently serves as a member and mentor within the 100 Black Men, Los Angeles chapter. Brock is a guest lecturer and has facilitated student-athlete development and career transition content at the University of Central Florida’s DeVos Sports Management Graduate Program, the University of California, Los Angeles’ Business of Sport Class, and NCAA Leadership Conferences.
Lindsey has spent her career in college athletics advocating for student-athletes through her work in NCAA Compliance and Student Services.
While at Northern Illinois University (NIU), as the Associate Athletics Director for Compliance and Student Services she directed the day-to-day operations of the Compliance and Student Services Office while also serving on the Executive Staff for Intercollegiate Athletics. In addition, Hicks monitored all NCAA, Mid American Conference (MAC) and NIU Athletic Department Policies and Procedures. She also spent time as the Sport Supervisor for the Women’s Soccer, Gymnastics and Wrestling teams. She served as the primary liaison to the Admissions Office, Office of Registration & Records, Student Financial Aid Office, NIU Orientation, Housing & Dinning and the NCAA Eligibility Center. Hicks also managed the APR & APP data for all sports. Hicks oversaw the Student-Athlete Advisory Committee (SAAC) and was an integral part in creating The Victors Student-Athlete Awards Show and redesigning the Student-Athlete Life Skills experience at NIU. During her time at NIU, Hicks also served as the Assistance Athletic Director for Compliance and Student Services and as the Compliance Coordinator. In addition, she was also a member of the National Association of Athletic Compliance (NAAC) executive board overseeing the Communications Committee.
Prior to NIU, Hicks worked as a Graduate Assistant in the Compliance Office at the University of Central Florida. Her first full-time position was a Compliance Assistant at the University of Texas where she served as the primary liaison in monitoring daily operations for Personnel, Eligibility, Financial Aid and the Academic Performance Program. She also was the main point of contact for the Admissions Office and NCAA Eligibility Center regarding initial eligibility.
Hicks received her Bachelor’s degree in Exercise and Sports Science with a minor in Business Administration from the University of Florida where she was also a student-athlete on the Women’s Soccer team.
She earned her Master’s in Sport Business Management and MBA from the DeVos Sport Business Management Program at the University of Central Florida. Lindsey and her husband Jeff have two daughters, Kenna & Kyla.
Jennifer brings a wealth and breadth of knowledge to Forward Progress. Through Jacobs’ personal and professional experiences as a volleyball student-athlete, coach and administrator, she found her purpose and passion; to aid others in creating more diverse and inclusive environments for all.
Jacobs began her career in K-12 at Harding High School (St. Paul, MN). Jacobs served as Harding’s Coordinator of the College and Career Center and Behavior Intervention Program Coordinator. She was a member of Harding’s Staff Development Committee and advised students of color in academics and post-secondary planning. At Richfield High School (Richfield, MN), Jacobs was the African-American Outreach Director, and served as the liaison between more than 200 African-American students and families and the school staff and administration within the district. She provided academic, social and emotional support, along with assisting college transition planning for more than 50 families of other diverse backgrounds. In addition, Jacobs was the chair of the Richfield Primary Staff Development Committee on Equity and Diversity, serving all teachers and school professionals in the district. Jacobs facilitated ongoing training sessions as an integral part of the staff development equity and diversity plan, while also supporting school administration in day-to-day operations, including student conduct, safety and discipline.
Jacobs next took her talents to the collegiate realm, jumping into the Assistant Athletic Director position at Augsburg College. During her time at Augsburg, Jacobs oversaw the daily operations of the department including sponsorship negotiations, contracts, Student Athlete Advisory Committee (SAAC) and transportation. Additionally, Jacobs sat on various committees including but not limited to; Diversity/Inclusion, Student Leadership Awards and served as the institution’s Staff Senate President. As Senate President, Jacobs acted as a primary liaison to the President and Board of Regents regarding the staff’s agenda.
Jacobs is certified in the Intercultural Development Inventory ® which assesses intercultural competence—the capability to shift cultural perspective and appropriately adapt behavior to cultural differences and commonalities. Through becoming certified, Jacobs has the capacity and specialty to lead organizations, groups and individuals in transformative changes in equity and diversity. She also has solidified herself as a premier speaker on diversity and inclusion, presenting at events such as the NCAA Inclusion Forum, the University of Minnesota Tucker Center Coaches Symposium and the American Volleyball Coaches Association (AVCA) Convention.
Throughout the years, Jacobs has continuously and successfully coached high school, club and intercollegiate volleyball, sharing her love for the game. She was a standout student-athlete at Minnesota State University, Mankato, receiving a Bachelor’s degree in Psychology and then obtaining her Masters in Educational Administration at Saint Mary’s University of Minnesota. Jacobs has coached numerous collegiate All-Americans and has won a club national championship. In 2017, she became the ninth head volleyball coach at Augustana University, and was also inducted into the Minnesota State, Mankato athletic hall of fame.
Widely regarded as a rising star in college athletics, Will Baggett brings an array of experiences as a former coach, author, administrator, and renowned speaker.
Will Baggett joined the College Football Playoff in August 2017 after serving as Strategic Brand Management Coordinator with IMG College Licensing for two years. His focus centered on elevating brand value for IMG’s top revenue producing clients by partnering them with best-in-class licensees. Before joining IMG, Will interned with the Chick-fil-A Peach Bowl in events and football operations. Over the past four years, Will has assisted in managing the National Association of Basketball Coaches’ professional development series program at the annual convention in conjunction with the Final Four.
During graduate school, Baggett served as a graduate assistant for the American Football Coaches Association, as well as a Baylor athletic performance coach. He assisted in leading training programs and character development initiatives for student-athletes ranging from women’s tennis to football. Baggett has submitted multiple research papers to the College Sport Research Institute. His most recent study, “What Makes an Effective College Football Recruiter? An Exploratory Investigation of Recruiter Effectiveness Characteristics” was presented in April 2014 at the University of South Carolina.
He is a member of the Executive Sports Mixer host committee and was featured as a Millennial Leader by millenialeadership.com in spring 2017. Will is the author of the book, The Blueprint for a Successful Career and founder of Executive Image–a professional presence training program that teaches young professionals how to look the part, and act the part, so they can become the part. In addition, he serves as a professional development contributor to Front Office Sports and CollegeAD.com.
A Mississippi native, Will earned a Bachelor’s degree in exercise science from Ole Miss and a Master’s in sport management from Baylor University. He is the founder of the Baylor Sport Management Association and was named the 2013-14 Outstanding Graduate during his final year of study.